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The 2-1-1 Idaho CareLine, a free statewide community Information and Referral service, is a program of the Idaho Department of Health and Welfare. Our comprehensive database includes programs that offer free or low cost health and human services or social services, such as rental assistance, energy assistance, medical assistance, food and clothing, child care resources, emergency shelter, and more.

Agents at the 2-1-1 Idaho Careline connect people in need with government, faith-based, and community resources. Please contact us for assistance or refer others who need help to call 2-1-1.

By Phone: Dial 2-1-1 or 1-800-926-2588

To access TTY services: 208-332-7205

Text Message: Text your zip code to 898211


Fax: 208-334-5531 (DO NOT send day care licensing applications to this FAX)

Fax for day care licensing applications: 208-345-6569

E-mail (English/Español):     

On-Line: 211.Idaho.Gov

Mail:  211 Idaho CareLine, PO Box 83720, Boise, ID 83720-0026

Click here for 211 in Other States

Please watch the PSA below, put out by the United Way and 211US, for an idea of how 211 may assist you.


Health and Welfare


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