Welcome to 2-1-1

The 2-1-1 Idaho CareLine is a program of the Idaho Department of Health and Welfare and is a free, statewide, community information and referral service. 2-1-1 services are available almost everywhere in the United States. Simply dial 2-1-1 and you can be connected to a 2-1-1 community resource specialist for health and human services available in your community. 

In Idaho, 2-1-1 is the central contact point for health campaigns and supports Idaho Department of Health and Welfare agencies so the people of Idaho can easily be connected to resources and information offered in the State of Idaho, Monday - Friday, 8:00 a.m. - 6:00 p.m. MST.

if your agency's information is already listed in our 2-1-1 database and you would like to update your information, please contact us at careline@dhw.idaho.gov. 

If your agency is not listed in our 2-1-1 database and you would like to be added fill out the Program Information online form.

Find information on our inclusion/exclusion policy and application. 

2-1-1 maintains a clearinghouse of information pamphlets and other related materials related to health and human services.  Topics include health and wellness, safety, poison control, Idaho Department of Health and Welfare-related programs, WIC, kinship guides, child care, and parenting tips and child development.  If you would like to learn more about what's available or to access these, please e-mail careline@dhw.idaho.gov.